App information

How the LMEP FM LTD app works

The app brings maintenance operations, customer visibility, engineer scheduling, compliance documents and financial tracking into one connected system. It helps office teams, engineers, managers and customers work from the same live information.

Sites and customers

Store customers, buildings, site details, assets and contact information in one central place.

Tasks and jobs

Create tasks, assign owners, publish jobs to engineers and track progress through each status.

Report a defect

Log a task or job for a defect with photos, site details and urgency so the team can assign an engineer and track it to resolution.

PPM planning

Plan preventative maintenance visits, link project numbers and manage contract billing dates.

Engineer day app

Engineers can view daily work, download offline job packs, complete forms and queue reports for syncing.

Compliance

Keep documents, service records and maintenance evidence organised for customer visibility.

Reports and finance

Generate engineer reports, attach invoices, monitor quotes, sales order forms and chargeable work.

How to use it

1

Log in through the Customer Portal or Employee Portal from the home page.

2

Use your dashboard to see the work, sites, messages and actions relevant to your role.

3

Report a defect or raise a job with photos, site details and urgency so the team can assign and resolve it.

4

Create or update tasks with the site, project number, owner, priority and job details.

5

Publish jobs to engineers, complete reports, upload documents and update the job status.

6

Review financial, PPM, compliance and customer records from the relevant dashboard areas.

Who uses it

Customers view their sites, jobs, PPM schedules, compliance records, quotes and messages.

Office teams create tasks, manage customers, schedule works and keep documents up to date.

Engineers use the day app for assigned jobs, site reports, photos, expenses and work updates.

Managers and directors review operations, approvals, project numbers, billing and performance.

Ready to start?

Log in to access the correct dashboard for your role.

Open portal